• Location: New York NY
• Type: Perm
• Job #24283

Company Overview:
A dynamic alternative investment firm managing approximately $4.5 billion in multi-strategy funds is seeking a highly motivated Support Engineer to join their Technology team. This role involves data engineering support, desktop IT support, and systems support.

Job Responsibilities:

• Assist with the ingestion, validation, and monitoring of market and operational data.
• Write basic to intermediate SQL queries for troubleshooting data issues and supporting reporting needs.
• Manage and troubleshoot FTP/SFTP file transfers and connectivity.
• Debug through custom C# and Python applications.
• Provide desk-side support, resolve issues, and address requests.
• Monitor and maintain critical systems and process automation.
• Manage users, security groups, and computers with Active Directory and Microsoft Entra.
• Create and maintain technical documentation for internal systems and processes.
• Collaborate on cross-functional projects such as system upgrades, automation initiatives, and new application rollouts.
• Provide support for commonly used applications, including Microsoft 365, Bloomberg terminal, and VPN.

Qualifications:

• 2–4 years of technical support or application support experience.
• Experience supporting end user applications and devices (PCs, iPhone, and Android).
• Knowledge of Windows 10, Microsoft 365 products, SharePoint, Active Directory, DNS, and DHCP.
• Experience with SQL and log analysis.
• Experience with C#, PowerShell, and/or Python.
• Prior experience working with investment data in a financial services firm.

Compensation:
Salary: $90,000 – $110,000, Plus Bonus