• Location: Charlotte NC
• Type: Contract
• Job #25605

Company Overview:
A leading financial services company specializing in providing nonprime customers with responsible access to credit is seeking a Lead Product Manager. This role focuses on building and scaling digital and omni-channel applications to enhance customer experiences.

Job Responsibilities:

• Partner with business and technology leaders to align technical feasibility with business needs and product vision.
• Lead discovery efforts to build a high-value product plan and roadmap.
• Manage the product roadmap using business intelligence, VOC, and analytics.
• Evaluate business ideas for usability, value, feasibility, and business viability.
• Prioritize efforts in partnership with stakeholders and influence teams to align and execute.
• Develop a deep understanding of customer needs and pain points.
• Partner with analytics and BI teams for in-depth analysis on customer behavior.
• Work closely with UX practice to ensure best-in-class experiences.
• Measure and optimize against key metrics and conduct A/B tests.
• Present product plans and roadmaps to stakeholders and executive leaders.
• Define and execute product vision, strategy, and roadmap for customer profile capabilities.
• Lead the design and evolution of scalable platform services and APIs.
• Collaborate with cross-functional teams to deliver high-quality product solutions.
• Create product requirement documents, user stories, and acceptance criteria.
• Act as Product Owner within Agile teams, managing backlogs and delivery milestones.
• Work with data, privacy, and compliance teams to establish data standards.
• Define success metrics and KPIs for platform performance and adoption.
• Explore opportunities to leverage advanced analytics, AI/ML, and automation.
• Communicate product strategy and outcomes to leadership and stakeholders.

Qualifications:

• 5-7 years of product management experience or equivalent.
• Experience working in agile operating models.
• Analytical mindset with the ability to turn data findings into executable plans.
• Experience with distributed teams and agile delivery tools (e.g., JIRA, Confluence).
• Experience with lending products, platform functionality, and APIs.
• Experience leading scrum teams through SDLC.
• Proficient in writing detailed user stories and acceptance criteria.
• 5-7 years of financial industry experience.
• 3+ years working with technical products such as APIs and data platforms.
• Strong understanding of modern software architecture, including cloud platforms and microservices.
• Proven track record in improving conversion rates for digital experiences.
• Strong leadership aptitude and ability to influence in a matrixed environment.

Compensation:
Pay Rate: $90 – $100/hr, DOE