• Location: Charlotte NC
• Type: Contract
• Job #25931

Company Overview:
A leading financial technology organization is seeking a Lead Platform Engineer to join their high-performing Monitoring Engineering team. This role focuses on enhancing system reliability and operational insight through advanced monitoring and observability capabilities.

Job Responsibilities:

• Architect, deploy, and operate OpenTelemetry-based telemetry pipelines.
• Develop and maintain instrumentation, telemetry, and alerting using tools like Grafana, OpsRamp, ElasticStack, BigPanda, AWS CloudWatch, and Azure Monitor.
• Drive observability standards and best practices across engineering teams.
• Integrate and manage OpenTelemetry for distributed tracing and telemetry data collection.
• Collaborate with application development teams to define observability requirements.
• Embed reliability considerations early in the SDLC.
• Define and maintain standardized alert payloads and optimize thresholds.
• Create and maintain dashboards for the Enterprise Monitoring Center.
• Develop and maintain technical documentation and observability standards.
• Build automation frameworks for monitoring, alerting, and incident response.
• Drive system optimization through capacity analysis and performance tuning.
• Define, implement, and operationalize SLIs, SLOs, and error budgets.
• Participate in and improve incident response processes.

Qualifications:

• Bachelor's degree in computer science, IT, or related field.
• 5+ years of experience in software, systems, or reliability engineering roles.
• Hands-on experience with production observability, monitoring, and SLOs in distributed systems.

Compensation:
Pay Rate: $70 – $71/hr, DOE