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Details
  • Location: Boston MA
  • Type: Contract
  • Job #26786

Company Overview:
A global investment firm is seeking a contract Client Onboarding Manager. This role involves managing the client onboarding team and performing hands-on client onboarding work to ensure a positive client experience.

Job Responsibilities:

  • Manage the client onboarding team and perform hands-on client onboarding work.
  • Coordinate onboarding and account opening for a range of clients.
  • Serve as a primary point of contact for new clients and Investment Teams.
  • Prepare investment advisory agreements and associated account opening documentation.
  • Review client account structures and Know Your Client (KYC) documentation.
  • Ensure compliance with Anti-Money Laundering (AML) regulations.
  • Set up internal accounts and log client information.
  • Facilitate client third-party account set-up (e.g., custodian, brokerage).
  • Maintain and log all client documentation.
  • Ensure seamless hand-off to Client Service team once account opening is complete.
  • Work with Portfolio Reporting team to coordinate client reporting requirements.
  • Drive excellence in operations and client service across Institutional and Private client relationships.
  • Manage operations communication externally with clients and their counterparties.
  • Collaborate with internal stakeholders in managing client relationships.
  • Maintain and update the onboarding checklist, KPI dashboard, and Onboarding database.
  • Respond to operations-related RFP inquiries and requests for prospective clients.
  • Assist with creating materials used in client meetings.
  • Assist with the population and development of internal client information databases.

Qualifications:

  • Experience in client onboarding and managing a team.
  • Familiarity with investment advisory agreements and account opening documentation.
  • Knowledge of Know Your Client (KYC) and Anti-Money Laundering (AML) regulations.
  • Proficiency in setting up client accounts and maintaining client documentation.
  • Ability to collaborate with internal and external stakeholders.
  • Strong attention to detail and organizational skills.

Compensation:
Pay Rate: $60 – $75/hr
 

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